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SOFTWARE TESTING

QA Engineer Destroys Developer Who Said It’s Not a Bug

The video above plays the standoff for laughs. Below is the serious version, with the actual way to settle the “it is not a bug” argument before it wastes anyone’s afternoon.

Watch the full video on YouTube: QA Engineer Destroys Developer Who Said It Is Not a Bug.

Every tester has filed the ticket that started this exact fight. You report a defect, and within the hour it comes back with three words attached: it is not a bug. The sketch is funny because the standoff is real, and the standoff is real because both people are usually arguing about the wrong thing. The disagreement is almost never about ego. It is about an ambiguous specification, and the loudest argument in the world will not resolve a question the spec never answered. Here is how to end the fight, and better, how to file in a way that keeps it from starting.

This is not about winning. It is about getting the right outcome for the user without burning a relationship you need next sprint.

What the Fight Is Really About

Most “it is not a bug” standoffs are not disagreements about code, they are disagreements about what the requirement actually said.

When a developer says it is not a bug, they usually mean the code does exactly what the spec described. When you say it is a bug, you usually mean the behavior is wrong for the user, whatever the spec said. Both of you can be completely correct at the same time, which is why arguing harder never works. The real question underneath is simpler and more useful: what should the product do, and where is that written down? Once you move the conversation there, the heat drains out of it fast.

The Three Honest Categories

Almost every disputed ticket falls into one of three buckets, and naming the bucket ends most of the argument.

Before anyone raises their voice, sort the issue:

  • The code does not match the spec. This is a real bug, full stop. The developer fixes it. There is nothing to debate once you point at the requirement line.
  • The code matches the spec, but the spec is wrong. This is not the developer’s fault, and it is still a problem the product has. It is a requirement defect, and it goes to whoever owns the spec.
  • The spec is silent. Nobody decided what should happen here. This is the most common case and the one that causes the longest fights, because there is no document to point at. It needs a decision, not an argument.

Notice that only one of the three is actually a coding mistake. That is why “it is not a bug” is so often technically true and completely beside the point.

File So the Argument Never Starts

A ticket with clear reproduction steps, expected versus actual behavior, and the relevant spec line removes the room to argue.

The standoff usually starts because the ticket left space for interpretation. Close that space. When I tested this approach on my own tickets, I found the standoff mostly stopped happening. I write expected and actual as separate, factual lines, I attach exact reproduction steps, and when a requirement exists, I quote it directly in the ticket. When the spec is silent, I say so plainly and frame the ticket as a question that needs a decision, not an accusation. A defect written this way does not invite the words “it is not a bug,” because there is nothing vague left to push back on. The evidence is already on the page.

Severity Versus Priority, the Part Everyone Conflates

Severity is how badly the behavior is broken, priority is how soon it gets fixed, and confusing the two starts half these fights.

A tester owns severity, because severity is a technical assessment of impact. The team and the product owner own priority, because priority is a business decision about scheduling. A bug can be high severity and low priority at the same time, and that is a legitimate outcome, not a betrayal. When you separate these two cleanly, “we are not fixing this now” stops sounding like “this is not a bug.” They are different statements, and treating them as the same is how a reasonable scheduling call turns into a personal standoff.

End the Standoff for Good

When code and spec disagree, the fix is not a louder argument, it is escalating to the person who owns the decision.

If the issue is a silent or wrong spec, the developer cannot resolve it and neither can you, because it is not a technical question anymore. It goes to the product owner, the business analyst, or whoever holds the requirements. Frame it without blame: here is the behavior, here is what the spec says or fails to say, we need a decision on the intended outcome. That framing makes you the person who resolves disputes instead of the person who has them. The goal was never to destroy the developer. It was to ship the right thing and keep a working relationship while you do it.

Final Thought

The “it is not a bug” standoff is funny in a sketch and exhausting in real life, and it almost always traces back to a spec that did not answer the question. Sort the issue into its honest category, file with evidence that leaves no room to argue, keep severity and priority separate, and escalate spec disputes to the person who owns them. Do that and you stop having the fight at all.

The full video plays the whole thing out. Watch it above, and tell me in the comments: what is the most ridiculous “it is not a bug” reply you have ever received?