QA Revolution

QA Engineer II Job Description

I have written a QA Engineer II job description and I thought I would share it.

The Quality Assurance (QA) Engineer II is primarily responsible for testing all software products—built in-house, purchased and installed locally, or configured in the cloud. The  QA Engineer II partners with internal
stakeholders to plan, test, and implement all software changes to ensure that
products conform to the desired quality standard.  This role requires strong technical skills and the aptitude required to identify and resolve critical issues. The QA Engineer II uses technical programming expertise to build automated and performance tests.  The individual will be expected to contribute
towards the organizational goal of continuous process improvement.  This role requires strong communication and the ability to work well with others.

Responsibilities include:

  • Develop automated testing strategy or performance testing strategy
  • Create automation or performance framework and architecture
  • Prioritize automated test scripts or performance scripts and executes according to plan
  • Develop automated test scripts to automate manual repeatable test cases
  • Create and maintain automated or performance scripts using C++, JAVA, and/or VBScript
  • Create new test data or leverage existing test data for automation or performance scripts.
  • Identify, log, and track defects to closure
  • Provide reporting on defect tracking and escalate technical issues as needed
  • Develop and maintain testing standards, procedures, and guidelines to ensure consistent testing procedures
  • Partner with distributed teams, outside vendors or offshore testing partners
  • Follow standards in accordance with company policy and regulation (SOX, Lean, Six Sigma, etc.)

II. Know-How is the sum total of every kind of skill, however acquired, necessary for acceptable job performance

A.              Technical/Specialized:

  • Proficient in MS Office (Word, Excel, and PowerPoint).
  • Software testing Subject Matter Expert (SME).
  • Automation or performance testing Subject Matter Expert (SME).
  • IT testing certification (CSTE or CSQA).
  • Expert knowledge of HP QTP and/or HP LoadRunner required
  • Ability to program with VB, JAVA, and/or C++
  • Strong SQL knowledge with the ability to write complex SQL joins in order to retrieve data from databases
  • Ability to anticipate user behavior or identify risks to systems
  • In-depth understanding of automation and performance testing concepts
  • Broad technical knowledge, including hands-on experience, managing system testing in new computing architectures/environments. Knowledge of relevant tools, databases, and middleware
  • In-depth knowledge of system performance including CPU and memory utilization.
  • Expert knowledge of automated testing methodologies, including selection, configuration, and maintenance of modern automation tools
  • Understanding of basic waterfall and agile/iterative project management concepts

B.  Managerial:

  • Highly focused on building quality assurance best practices.
  • Ability to influence change in order to improve processes and application quality.
  • Mentor and train QA Engineer I and contractors.
  • Comfortable leading dispersed/offshore teams.
  • Able to convey calm but focused sense of operational urgency to team members.
  • Strong ability in cross-functional relationship management.
  • Strong project management and organizational skills.
  • Recommends and implements changes in order to maximize organizational efficiency.

C.  Human Relations Skills:

  • Ability to schedule and lead meetings.
  • Ability to work independently.
  • Strong customer service focus.
  • Strong verbal and written communication skills. This role will regularly explain complex issues to diverse stakeholders, including top management. At times, this role will need to train non-technical business users in QA testing processes and methodology.

 III. Problem Solving:

  • Strong problem solving and analytical skills. This role will be required to creatively use, analyze, and improve numerous new processes.
  • Strong analytical, problem-solving, and conceptual skills. This role will be required to assist in developing clear solutions to complex problems, often where no current solution exists.

Education and Experience:

Ron Wilson